Summary: This outlines our process of verifying your identity when you sign up as an author on our platforms, including step-by-step instructions using a PC/Laptop and Mobile. In order to maintain a safe and trusted environment, either personal or business verification must be completed before you become an author that is able to upload items and earn money with Envato. This notice also provides a description of the type of biometric information collected as part of the ID verification process, the purpose of collection and the retention policies for biometric information.
How Does the ID Check Process Work?
As part of our ID check process, you will be asked to use your camera to take a picture of your ID document, and then to take a live selfie which will then be compared against your Photo ID using facial recognition technology. To achieve this, the characteristics of your face are automatically captured and compared to your Photo ID.
By completing our ID check process you confirm that you’re the person in the Photo ID and you consent to the processing of your biometric data for photo comparison purposes. You can withdraw your consent at any time by not completing the process.
If you are operating your Envato account as a registered business or company, you should choose Business Verification instead of the personal verification.
We acknowledge that such data is sensitive in nature and your Photo ID and any biometric information will only be collected and processed as outlined in this notice and our Privacy Policy in order to verify your identity using facial recognition technology and protect your rights as an author. The ID verification will be carried out by our third party service provider, Veriff, based in Niine 11, Tallinn, Harjumaa, 10414, Estonia. While Veriff will not share your biometric information with us, it may share with us your government-issued photo ID document and your “selfie” in order to satisfy our data retention obligations. You should refer to Veriff’s Privacy Notice for more information on how Veriff uses the information it collects.
Your biometric information will be retained until the earliest of: (a) the initial purpose for which the biometric information was collected or obtained has been satisfied; or (b) three years following your last interaction with us.
For more information on how we, through Veriff, use, share, and retain biometric information, to understand your privacy choices, including to revoke your consent or request to delete your biometric information, please contact Author Support.
Important: By agreeing to the collection and processing of your information (including biometric information) by our third party service provider, Veriff, you acknowledge and agree that: (i) you have received and had the opportunity to review a description of the type of information collected and the purpose of collection; and (ii) you consent to the collection, use, storage and retention of that information for those purposes. You also agree to receive all disclosures required by applicable privacy laws, including this notice, in electronic form.
Guidelines for completing your Author ID check
Before you get started, make sure to review the following guidelines below which will help you to prepare for your Author ID check.
- You will need a smartphone or a computer with a camera
-
Have your government issued ID document ready to go, ensuring that:
- You have the original document (i.e. no photocopies, scans, or digital IDs).
- You do not obscure any part of the document (e.g. masking details, poorly framed).
- You provide an ID document that is supported for your country (e.g. passport, driver’s license, national ID card).
- The photo you take is clear (e.g. not blurry, too dark, too light).
- The page of your ID that contains your photo is uploaded first.
- The document is currently valid.
- The document has Latin characters.
For your selfie, please ensure that:
- The photo is of you and taken live.
- You look straight into the camera.
- The lighting conditions are correct (e.g. not too dark, too bright, reflections on face).
- Your face is aligned with the oval.
If you are completing verification for a business account, ensure you have:
- Your business registration documentation, such as: certificates of incorporation, partnership agreements, or tax registration documents.
How do I verify my ID?
-
Log in to your Author Dashboard and click the “Complete your ID check” section
-
You will have to have added your tax, payout, and Trader information first. For more information on completing your payout information, see Setting Your Payout Method.
-
You will have to have added your tax, payout, and Trader information first. For more information on completing your payout information, see Setting Your Payout Method.
-
Select Complete Verification.
-
Note that the same person who owns the Envato account and is to receive payments must also complete the ID check.
-
Note that the same person who owns the Envato account and is to receive payments must also complete the ID check.
-
Scan the QR Code on your mobile or send a link to your mobile phone number to open the verification. Prefer to use your computer? Click “Continue with current device".
If using a mobile, you’ll be directed to begin your ID check.
-
Allow camera access.
Mobile: Computer:
-
Take photo/s of your ID document.
Hold your document up to your webcam, center it in the viewing window and click the button to take a photo when the document is fully legible. Be sure there isn’t any glare on plastic cards. If using a drivers license or similar government ID card with a reverse side, you will be prompted to take a picture of the back of the card as well.
Make sure your ID is fully legible in the window. If your ID is not legible, you will need to clarify what type of document you are trying to upload, and will be required to complete the above step again.
-
Take a photo of your face
Look straight into your camera/webcam and ensure your face is fully centered. When you're ready, click the camera button.
Check your photo and if your face is not fully visible and clear, you can try again. Follow these tips to avoid errors:
- Color images only: your photo must show a full, readable, color image of your document -- black & white photos or copies are not acceptable
- Images of the physical document only: photos of screens or other photos will be rejected
-
All information on the document should be easy to read. Common issues with legibility are:
- Glare obstructing information
- Not enough light/too dark
- Too far away
- Blurry
- Watermark over the image
- Digitally or physically hiding or cropping information on the document
-
Wait for your verification to process
Once you’ve finished, your information will be uploaded into the system and then processed.
Thanks! We'll email you when your document is verified or if any further steps are required.
Once verified, you'll be able to operate as an Envato author and begin earning.
Business Verification
Business verification is very straightforward. You will need to upload a document that proves your registration as a genuine business, so this document can vary from country to country.
You will have to have added your payout information first. For more information on completing your payout information, see Setting Your Payout Method.
You must ensure your business/company registration document contains:
- The name of your business, exactly as entered on your General Information when adding your payout information.
- Your business registration number
- The full address of your business exactly as entered on your General Information
If your business registration is in characters other than Latin, the characters still need to match exactly with your business name entered on your profile.