Summary: This article outlines how to set up your details and select your preferred payout method in our new payout system, which will be available to all Elements authors from early 2023.

In 2023, we will be introducing a new payout system, offering additional payout method options for Elements Authors. Until then, we will continue to pay Authors with our current system.

You can check that your current payout details in our system are correct via this link: https://elements-contributors.envato.com/account/payout-method

• Why are we making these changes?
• How do I ensure I get paid?
• Bank transfer setup
• PayPal setup
• FAQs

Why are we making these changes?

The changes to our payout experience provide Authors with access to a wider range of payment options, and can allow them to benefit from potentially lower fees, faster transfers and more flexibility. These changes are intended to benefit our Author community and to support our Authors in succeeding with their creative endeavors.

We have opted to include a wider range of payout options to best support our Authors, as not everyone’s preferred method will be the same. Both of the existing payment methods (PayPal and Payoneer USD) remain available.

The new system also provides access to Bank Transfer payments for Elements, and gives options for Local Currency payments. Bank transfer options have been one of the most common requests from the Elements Author community, and we’re excited to make them available.

We also wanted to simplify the payout process and give our Authors the ability to self-serve when making changes to their account details. Under our new system, Authors can add or update a new Payoneer account in the same way as other payout methods, reducing the need to contact Author Support.

How do I ensure I get paid?

To make sure we can process your payments in the new system, here’s what we need you to do:

1. Access your payout method via https://author.envato.com/profile/payment, or select ‘Payout Method’ when logged in.
2. Fill out your General Information. Start by filling out your personal or business details. You will need to enter up-to-date and complete information here. The payment system is not integrated to your Envato profile so do not assume that your tax form information will be auto-filled. Once you have filled out your general information, you will be directed to select a Payout Method. Note: do not enter a bank branch address under General Information.
3. Set your Payout method. There are several different payout methods to choose from. Your options are:
1. Bank Transfer (which may include, depending on your location and bank: IACH, SWIFT bank wires, USD to USD SWIFT wires or Payoneer)
2. Paypal.

Please ensure that your account holder name and address match the details on your payout account. If these details don't align, you will risk a returned payment which may incur non-refundable bank fees.

Bank Transfer

Envato now offers bank transfers into 137 currencies, 83 of which are transferred via local routes called International Automated Clearing Houses (IACHs). These are cross-border transfer services that enable electronic transfer payments using your local currency. This means faster payouts and fewer fees.

If your bank account is in your country’s local currency, you will receive a same-currency transfer. This means that foreign exchange charges will not be applied by your bank, and you can better predict the final amount you will receive. 

Landing times for local currency payments are typically within 1-2 business days, as opposed to 5 business days with the SWIFT network.

Please note: You must ensure you are entering the country of your bank account.

PayPal

To be paid via PayPal, select PayPal on the 'Select Payment Method' page and enter the email address of a valid PayPal account.

Please note that all PayPal payments are sent in USD.

If you need to change your details and delete a PayPal account, there is a ‘delete’ option on the right hand side.

You can find out more about PayPal's consumer fees for receiving money internationally or domestically here. 

Please note: PayPal does not currently operate in Russia, Belarus, Ukraine and a number of other jurisdictions.

Please contact PayPal if you are unsure about whether payouts to your country are supported

Frequently Asked Questions

Can I still be paid in USD?

If you have selected Paypal, your payments will automatically be processed in USD. 

If you are not in the USA and want to receive USD via Bank Transfer, you will need to use a service that offers a virtual US routing account, such as Payoneer or Wise. See below for instructions on using Payoneer.

How do Local Currency payments differ from withdrawing via PayPal or Payoneer?

Local currency conversion is done by our payment provider:

• before your payments are sent
• at a fixed rate of 1.9% above the live wholesale rate
• in your country’s local currency

This also protects you against landing fees, as payments sent via local (IACH) routes should not see these. Note that landing fees may still appear for SWIFT transfers, where any receiving fees are applied by your bank and are outside our control.

In comparison, e-wallet withdrawals in a different currency (e.g. USD) may be subject to conversion fees from both your e-wallet provider and your bank. Landing fees are also more likely to happen. We encourage our Authors to evaluate PayPal, Payoneer and bank fees so you can choose the option that best suits your needs.

Can I still select Payoneer as a payout method?

Payoneer is another way for Authors outside the United States to receive payouts in USD. Note that Payoneer does not appear as a separate option on the Payout Methods page. 

In order to set a bank transfer via Payoneer, you will need your Payoneer account information. Log into your Payoneer account:

1. Navigate to Get Paid >> Receiving Accounts
2. Choose your USA account 
3. Under Account details you'll find your routing number (ABA) and account number.

Once you have these details, set up your Envato Author payout method:

1. Log into your Envato Author account and access your payout method via https://author.envato.com/profile/payment.
2. Fill out your General Information, and select Next.
3. Select "Bank Transfer" and select “United States of America” as the bank account country. This is because you are nominating the location of your Payoneer routing account which is in the USA. 
4. Enter the Routing Number (ABA) from your Payoneer account.
5. Enter the Account Number from your Payoneer account.
6. Finally, enter the name of the account holder from your Payoneer account.

When will I receive my Elements payout?

You’ll still be paid on the 16th of each month if you have earned more than the minimum payment threshold of $50. This will apply to both your regular Elements earnings as well as any incentives earnings you may be entitled to. 

You should receive payment within 1-3 business days of our payout date.

However, delivery times may vary depending on the method of payment and your location. First time payments (via our new payment system) may also take longer due to compliance requirements. So, as an example, a first time bank transfer to certain countries can take up to 10 business days. 

See the Elements Earnings FAQs for more details on payment dates and minimum payment amounts. 

What happens if I don’t get my payout?

Check that all your details are correct (and that you have listed valid account details). Once you’ve confirmed your details, raise an Author Support ticket and our team will be able to help you out.

What if I need to change my payout information or method?

If you need to make changes to your Elements payout information, or your payout method, please do so by the 14th of the month. This will ensure that the updates are reflected in your next payout. Changes made after this time may not go into effect until the following month’s payment cycle.

How much do these new payout methods cost?

We are pleased to be able to provide the following payment options at low cost.

Please note: not all options are available to all authors and may depend on your location and financial institution. 

If you have followed the above steps and still have questions, please reach out to our Author Support team.

Is there a minimum payout amount?

There is a $50 minimum payout amount (for each of the payout methods). If you don't reach the $50 minimum within the month, we will withhold your monies until you reach the minimum.

What happens if I don’t get my payout?

Check that all your details are correct (and that you have listed valid account details). Once you’ve confirmed your details, you can raise a support ticket.

What if I need to change my payout information or method?

If you need to make changes to your payout information, or your payout method, please do so by the 14th of the month to ensure that the updates will be reflected in your upcoming payout. Changes made after this time may not go into effect until the next pay cycle.