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Why have I only got one earnings statement when I used to get two?
As of June 2025, Elements Earnings and Incentive Earnings statements are combined into a single statement. Your Elements Statement will display your Elements Item Earnings from two months ago (ie. your June statement will show your item earnings from April), as well as your incentive earnings for the current month (if you are entitled to any).
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Can I see a statement for a different time period?
You can select any available statement from the drop-down menu, however, you cannot specify a different time range than what is available. The statements are specifically tied to the earnings payout periods for a given month. We suggest that you use the earnings features within the Envato Author Dashboard to look into specific earnings time ranges.
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Why do I have a statement, but I haven’t been paid?
We generate an earnings statement with new earnings each month at the same time we pay authors. We payout earnings into your nominated account on the 15th of the month if it is a weekday. If the 15th falls on a weekend, your earnings will be paid on the following Monday. Incentive earnings are paid on or before the 25th of every month.
If that timeframe has already passed and you have not yet been paid consider the following:
- Ensure you’ve got an active payout method in your Elements payout profile.
- There is a minimum payout threshold of USD $50 that applies to your earnings, as per the author agreement. Your earnings will continue to accumulate and your first payout will occur up to two months after you’ve reached this threshold.
Should none of the above resolve the issue, please get in touch with the Author Support Team for assistance.
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My billing information is wrong, how do I update this?
Update your Tax Information on Envato Market to correct your details, for more information on how to add Tax Information see the following Help Center article.