Please review the FAQ's below for more details on the Elements Earnings Beta Test taking place in April 2019.
What is the beta test?
The beta test is a trial, calculating and publishing earnings on a daily basis. As a participant in this trial, you will be able to watch your item earnings accumulate up to a month earlier than you currently do.
When does the beta test begin?
The beta test begins early April 2019. Once the beta begins, your earnings for the previous month (March) will be calculated and published daily, up until early May.
How long does the beta test run for?
The test will run for one month, with a view to extend if necessary. We will keep you informed along the way.
Will the daily calculations include Contributor Bonus?
No. Unfortunately it is not possible to calculate the contributor bonus until the end of the month. Therefore your contributor bonus will be displayed as $0.00 until early May.
What if my earnings don’t change day after day?
There are a couple of scenarios that mean your earnings may remain unchanged.
- Above your earnings, a timestamp will indicate when the earnings were last updated. If this has not been updated for more than 24 hours then it could be a technical issue. In the event that we have known technical difficulties, we will do our best to inform you as soon as we are made aware of it. However, if you haven’t heard from us and your earnings haven’t been updated for more than 48 hours, please reach out to us via the feedback link in the banner.
- If the timestamp is up-to-date and your earnings haven’t changed, this means none of your items were licensed on the day we have just published earnings for.
The beta has started, why can't I see March 2019 in the month drop down list?
Data will be populated each month, after you start earning. As soon as we calculate earnings for a subscription where one of your items was licensed, earnings data (for the month of March) will become available.
Why should I give feedback?
Your feedback is important to us. It allows us to understand what works and what doesn’t, and helps us focus on the right problems to improve the experience for you - our user.
What type of feedback should I submit?
All feedback is welcome. We want to know if anything is unclear with your earnings, what you would like to see next, and what you love about this approach. Please bear in mind that we are focused on the Earnings Report at this stage, so anything unrelated to that may not be addressed immediately as part of this test.