At Envato Elements, we believe the best way to maintain the quality of our library is by setting clear expectations for our authors, letting you know when you're doing an awesome job and giving you an opportunity to improve when you're not.
What are Envato's expectations?
We have detailed Envato Elements Requirements that explain exactly what we're looking for in terms of technical quality and commercial desirability.
We check your content against these requirements on a regular basis and use these checks to calculate your content approval ratio (the ratio of your content that meets our requirements out of the total amount of content you submit). For example, if you submit 100 items, and 60 of those items meet our requirements and 40 don't, your content approval ratio will be 60%.
Ideally, all of the content you produce will consistently meet our quality expectations and, as a minimum, we expect all authors to maintain a content approval ratio of 40% or higher.
What if I fall below the expected quality level?
If your content approval ratio drops below 40%, there are a series of actions we'll take to help you improve it. At every stage, we'll provide guidance and resources to get you back on track. However, if your content approval ratio remains below 40% we will:
- First, send you a warning that your upload rights may be suspended.
- Second, your upload rights will be disabled for a period of 30 days.
- Finally, your upload rights will be disabled for a period of 3 months and you will need to re-apply following the same process as a new author.
This is just a friendly reminder to be very selective with the content you upload. We’ll provide guidance and resources to help you exceed the 40% approval ratio requirement.
1st Quality Notice
When you receive a quality notice for the first time, we’ll again provide guidance and resources on how to improve your content so that it can return to the quality level we're expecting. At this point, you’ll receive a warning that your upload rights may be suspended if improvements aren’t made the next time.
2nd Quality Notice
f after the 1st Quality Notice we still haven’t seen that your content has realigned to our expectations, you won’t be able to upload new items for 30 days. We’ll continue to provide guidance and resources to prepare you for when this restriction is lifted.
3rd Quality Notice
At this point, we've given you several opportunities to improve performance but ultimately your content still does not meet our quality expectations. This does not mean that they have no artistic merit or commercial utility, simply that they are not in line with the library we are building.
In this notice, we’ll let you know that your account has been disabled for 3 months and in order to be able to upload again, you will need to submit new samples following the same process a new author would.
What if I exceed the expected quality level?
In the same way that you'll move from the 1st Quality Notice stage to the 2nd to the 3rd when you fall below our expected quality level, you will move in the opposite direction when you meet or exceed it.
For example, if your content approval ratio for the period after receiving your 2nd Quality Notice is 40% or higher, you will move back up to the 1st Quality Notice stage.
We'll get in touch each time you move up or down a stage that you always know where you stand and have the opportunity to improve well before you get to the 3rd Quality Notice stage.